Order cancellations
Cancellation requests are considered when submitted within 2–3 days of placing an order. A request may not be accepted after an order has been communicated to the vendor or merchant and shipping has started.
Damaged, defective or incorrect products
If an item arrives damaged or defective, contact customer service within 2–3 days of receipt. The request may be reviewed after the merchant checks the reported issue. If a product is materially different from its listing, notify customer service within 2–3 days of delivery so the team can review it.
Refund processing
When a refund is approved, the published policy states that processing to the customer may take 3–4 days. The time for the credit to appear can also depend on the payment provider or bank.
Contact us
To submit a request, email hellomyastro@gmail.com or call +91 94577 59479. Include your order reference and a short description of the issue.
See also our Terms & Conditions and Privacy Policy.